If you receive a letter or email from the Ohio Department of Job and Family Services referring to unemployment benefits, PIN resets, or requests for employment information, or with a USBank debit card for unemployment benefits, you may be the victim of identity theft. Please notify ODJFS by emailing UCBenProtest@jfs.ohio.gov or calling the Unemployment Integrity Hotline at 1-800-686-1555 (Option 1).
The Ohio Attorney General’s Consumer Protection Section has an Identity Theft Unit that provides information for Ohioans who believe they may be victims of identity theft. While the unit may not have information about your specific case, they can provide guidance and assistance with credit reporting agencies, creditors, collectors and any other entity that may have information that was obtained under fraudulent circumstances. To learn more, call 1-800- 282-0515 or visit www.OhioAttorneyGeneral.gov/IdentityTheft .
The Ohio Department of Job and Family Services also that individuals take steps to advise their bank that they are a victim of identity theft.
Below are links to assist with further potential theft of identification:
• Federal Trade Commission Credit Freeze Guide -- https://www.consumer.ftc.gov/articles/0497-credit-freeze-faqs
• The Ohio Department of Public Safety has a guide for victims of identity theft called “When Identity Crime Strikes
You.” To view it, go to -- http://publicsafety.ohio.gov/links/ohp0524.pdf
Pay attention to any “Request for Separation Information” notices for current employees. If it seems questionable (as in they’re working full time and have not been unemployed), complete the form as accurately as possible. If it appears to be a fraudulent unemployment application, put “Fraudulent Claim” in the text box for question #26. Additionally, you may notify ODJFS by emailing UCBenProtest@jfs.ohio.gov .
From ODJFS on 01.11.2021
Click here 👇 for a complete list of unemployment FAQ’s:
Ohio Unemployment Information Sheet
Initial Claim Filing and/or Re-Open Claims
CALL: 1 (877) 644-6562 or visit website: www.unemployment.ohio.gov
Having Problems or Received Notice of Eligibility: PLEASE contact your Processing Center:
Social Security #
Social Security #
|Lorain UI Del. Ctr||1943-2649||866-849-0029||Toledo UI Del. Ctr||2650-4121||866-244-0399|
|Chillicothe AC||4122-4710||866-244-0399||Marietta AC||4711-6005||866-867-0044|
|Youngstown AC||6006-7182||866-221-0558||Dayton UI Del. Ctr||7183-7477||866-541-0187|
|Interstate and Federal||7478-7701||866-217-0008||Columbus UI Del. Ctr||7702-8360||866-217-0008|
|Lima AC||8361-9999||866-272-0118||Columbus AC and UCX and UCFE Claims||0000-9999||866-458-0007|
Processing Centers Fax Number (614) 466-7449
*Unemployment Claims PIN Resets Call (866) 962-4064 or (877) 644-6562 Option 2
- Must have your driver’s license or state ID ready before starting the reset process.
- Enter (using your phone) your Social Security number (SSN), date of birth, the numeric portion of your driver’s license or state ID, and their ZIP code.
- The system will state your correspondence choice (mailing address or email address) and verify what is on record.
- If the PIN reset is successful, the system will advise that your PIN has been reset and a temporary PIN will be sent via your correspondence choice. Additionally, you are advised to not attempt to log into your account prior to receiving your PIN or you may be locked out.
- The automated process will reset your PIN number in cases where none of your identifying information has changed. If the reset fails, you will be connected to a live person to assist you with resetting your PIN.
- If the PIN has already been reset that day, the system will advise that you must wait 24 hours to request a new PIN.
*Unemployment Compensation OUIO Call Center – 1-888-296-7541 Option 1
*Username Resets – Call (888) 296-7541 (OhioMeansJobs) Option 2
*Lost or Stolen Debit Card – Call (866) 276-5114
*Change Bank Account Information
Forward a copy of a voided check or a letter from your Financial Institution with the bank account information. Please include the last four digits of your Social Security Number.
Mail: Ohio Department of Job & Family Services
Attn: Program Services, Finance Section
PO Box 182059 Columbus, Ohio 43218-2059
*RESEA Orientation/UCRS Orientation Instructions
Type: HTTP://OBTW.OHIO.GOV Follow instructions. Must have orientation letter with CA# to log in to complete online orientation.
UI Information for Employers Only: 614-466-2319 Fax: 614-995-0187
Any suspected fraud should be reported by calling the toll-free hotline at 1-800-686-1555 (Option 1), by faxing the information to 1-614-752-4808, or by clicking on any REPORT FRAUD link on this website.
Benefit Payment Control
P.O. Box 1618 Columbus, OH 43216-1618