Complaints

Are you wondering if you are being charged the correct weight or amount?

All instruments are subject to wear and tear. There are times when a machine malfunctions and the issue isn't caught until it is sold to the consumer.

If you feel you have encountered an incorrect weights and measures device, feel free to contact our office and let us know. All consumer complaints received by the County Weights and Measures Division are promptly investigated. For your convenience we also have a form you can fill out online!

Online Complaint Form

Weights and Measures Inspector (419) 337-9637

Not sure if a devise has been checked? Look for the seal to see when it was last inspected! (Each year has a different color.)

2022 rwb inspection

Some devises are not NTEP approved measuring devices, however, we do provide a courtesy inspection.

2019 courtesy