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Professional Development Training

Full Description

These training are CEU approved for counselors and licensed social workers. Five and one half (5.5) contact hours will be available to participates who attend and evaluate the entire session.

August 6, 2019 - Becoming a 360 - Degree Leader

Course Description:

Regardless of my position, how do I apply leadership principles in my agency to impact services to clients and their families? It's a valid question that is answered in Becoming a 360-Degree Leader. You don't have to be the main leader to make significant impact in your agency and practice. Good leaders are not only capable of leading their followers but are also adept at leading their superiors and their peers. Shedding light on the challenges, 360-Degree Leader offers specific principles for Leading Down, Leading Up, and Leading Across. How to become a good 21st century leader will also become a focus of discussion. By applying certain principles, you will expand your influence and ultimately be a more valuable team member as well as impacting services to older adults

Presenter, John Ward

September 23, 2019 - The Art of Listening and Confronting Conflict

Course Description:

We will discuss practical applications that will help you restore and deepen stalled or conflict relationships with staff, vulnerable adults and others. You will learn how to ask helpful questions that yield fresh insight. You will discover how to improve your ability to help others by becoming more genuine, focused, and confident in your confrontations with others. You will also learn essential skills for handling emotionally charged people and circumstances gracefully. Lastly, discussion will occur in learning how to break through barriers with the vulnerable adult population, communicate empathy, and show understanding and respect. At the conclusion of this workshop, participants will:

• learn the power of being a good listener and improve their ability to use warmth, empathy and respect with other people

• learn how to be free of the need to play stereotyped roles and to improve their ability to help others by becoming more genuine

• define and identify areas of conflict and their styles

• be able to be focused, and confident in confrontations with others

Presenter, John Ward


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